Preventing Idle Timeouts on USB Devices : Documentation

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Preventing Idle Timeouts on USB Devices : Documentation

Preventing Idle Timeouts on USB Devices

1 post • Page 1 of 1

Preventing Idle Timeouts on USB Devices

by Bradley Cook » Mon Mar 09, 2009 1:42 pm

When experiencing any timeouts (for [[Signature Capture Devices]] in particular) that cause devices to stop functioning correctly after any extended period of idle time, the solution is to adjust the power saving settings on the USB Controller.

* Open '''Device Manager'''
* Browse to "'''Universal Serial Bus controllers'''"
* Right click the "'''USB Root Hub'''" that the device is connected to
* Select "'''Properties'''"
* Click the "'''Power Management'''" tab
* De-select "'''Allow the computer to turn off this device to save power.'''"
* Click "'''OK'''"

This will prevent the device from being shut off due to idle timeouts.

== Other temporary solutions ==
* Unplugging the device and plugging it back in after 10 seconds

Bradley Cook: PatientWorks Implementor; Posts: 13; Joined: Fri Mar 06, 2009 4:57 pm; Location: Cary, NC; Hospital: PatientWorks; Title: Implementation Specialist

1 post • Page 1 of 1

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